What our Customers say...


"I wanted to express my gratitude for your PM Drew & team lead Carlos!! You can tell they, as well as the SERVPRO crew they oversee, really know what they are doing. The two of them are GREAT at keeping you informed and updated during the process and I can't thank them enough. Having to worry about your house flooding is stressful enough, and they TAKE AWAY some of the stress by keeping me in the loop during the entire demo process which gave me peace of mind. The two of them have gone above and beyond in professionalism and timeliness. Despite the circumstances, I have thoroughly enjoyed meeting and working with the both of them! They are so caring and kind, and just the absolute best!!!"

"I'm so please with everything that has been done. Everyone has been so amazing! Hopefully I will never need services again...3rd times the charm."

"Drew is my hero! He was fast to respond, explained the process in detail, and gave me lots of opinions when it came time to fix out water damage. I'm happy with the quality work Drew and Carlos, his foreman, accomplished and they were done a lot sooner then they had anticipated."

"Shane Elliott is the BEST!!! Cleaning crew was great"

"SERVPRO of South Austin was excellent. Their work was thorough and they were super patient explaining the process of drying everything out and working with our homeowners insurance company. Highly recommend!"

"SERVPRO did a great job repairing water damage after a busted pipe!! Very timely and professional!"

"It was an excellent job. Especially Shane Elliott."

"Highly recommend SERVPRO of South Austin. The crew did an excellent job restoring my laundry room after water damage caused by my leaking washing machine. He was very professional and kept me informed all the way through the process."

"Wonderful company. I recently worked with SERVPRO after my washer flooded my laundry room, living room & office. The crew was very polite, professional and courteous throughout the entire process. The job was completed relatively quick and I was regularly updated on how everything was going and what I should expect next. They would 100% be my 1st choice with any future incidents, but fingers crossed that wont be the case:)"

"The crew was on time and did a thorough job. The lead technician explained what they were going to do and went at it. When I had questions or needed some explanation, he didn't hesitate to explain. When they finished that day, he said he would be back on a certain day and showed up again on time as he told me. All in all a great experience!!"

"My first time dealing with this kind of company, so, I had ZERO idea or expectations on this process. I'm glad we hired SERVPRO to do the job. The crew was very professional, communicative and polite. Very professional company, thank you!"

SERVPRO South Austin was excellent. The crew was thorough and super patient explaining the process of drying everything out and working with our homeowners insurance company. Highly recommend!

"Jason and his crew were very attentive and courteous. thank you all very much for the hard work."

"The crew was very thorough, professional, and easy to have in my home during a very difficult time."

"They did a great job answering all of my questions, very helpful!"